If you are receiving a “Service Unavailable” or “No Internet Connection” message, follow these troubleshooting steps.

• Disconnect from wifi and retry using your device's data connection.
• Verify that your PhotoCircle app is updated to the latest version via the App Store or Google Play.
• Disconnect from any VPN you are running on your device and retry.
• Check if any new security software was recently installed on your device. This may be blocking your connection.

If None of the Above Resolve Your Issue

• Please contact PhotoCircle Support
• Please provide:
  • Name
  • Email address
  • Confirmation the above suggestions did not work or do not apply to your issue