Privacy & Security
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Does PhotoCircle share my data with anyone?
PhotoCircle is committed to privacy and security. We never share your name, contact information, photos and videos, or content of your album...
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Why does my account say it was suspended or banned?
If your account is suspended or banned, you will receive an email at the address associated with your account with details explaining why.If...
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Are my photos secure with PhotoCircle?
The security and privacy of your data and photos/videos are of the utmost importance to PhotoCircle. We follow industry best practices for m...
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How long does it take for a deleted photo or account to be fully erased?
When you delete a photo, a Circle, or your whole account, it disappears from the app immediately. Nobody can see it anymore.Behind the scene...
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How can I request a copy of my data as required by the GDPR and similar privacy legislation in other jurisdictions?
To exercise your access rights under the GDPR or similar legislation, please contact our support team using the in-app chat or by emailing s...
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What is the minimum age to use PhotoCircle?
The minimum age to use PhotoCircle is based on the local laws where you're using PhotoCircle.In most states, provinces, and countries, the m...
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What's different for users under 18?
If you are between the minimum age to use PhotoCircle in your location and 18, some extra privacy protections are switched on for you automa...
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Why is PhotoCircle asking me to verify my age?
Laws in many states, provinces, and countries set a minimum age for apps like PhotoCircle to protect children's privacy online, so we need t...
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PhotoCircle has incorrectly flagged my account as belonging to a minor. How can I fix this?
Please contact our support team using the in-app chat or by emailing support@photocircleapp.com. Note that we may require additional informa...
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My child is under the minimum age for our region to use PhotoCircle. Is there any way for them to have an account?
Currently, we do not offer the option for children under the minimum age to have an account with parental consent. Where allowed by law, we ...
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What happens if I opt out of data sharing under Your Privacy Choices?
The Your Privacy Choices setting relates only to ads served to you on our free, ad-supported version.When you use the free, ad-supported ver...
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Does opting out of data sharing under Your Privacy Choices apply to all of my devices?
Yes. The selection you make is associated with your user profile and will apply across all devices and locations.
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How do I stop PhotoCircle from storing my photo's location?
Location metadata is automatically removed for all media uploaded by users under 18.If you are 18 or older, we currently do not offer an in-...